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Responsible Gaming

At Skystar96 Casino, gambling should remain an enjoyable form of entertainment, not a way to make money or manage financial pressure. Responsible gaming means understanding the risks, setting personal boundaries and seeking support if gambling stops feeling fun or becomes difficult to control.

Skystar96 Casino operates under a licence issued by the Government of Curaçao (CGA), reference OGL/2024/431/0231, which regulates its gaming operations and player protection standards.

Gamble for entertainment

Gambling involves risk, and outcomes are determined by chance. There is no guaranteed strategy, system or pattern that can ensure a win. Previous results do not influence future results, and a losing run does not mean that a win is due. Treat every wager as entertainment and only play with money you can afford to lose.

Before you start, decide how much time and money you are comfortable spending. Consider your gambling budget in the same way as any other entertainment expense. Once that budget has been used, stop playing. Do not increase your spending to recover losses, and never use money set aside for rent, bills, food, education, medical needs or other important commitments.

Practical habits for safer play

  • Set a spending limit before you begin and keep to it.
  • Set a time limit and take regular breaks away from the screen.
  • Keep gambling separate from essential household expenses.
  • Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
  • Do not borrow money, sell belongings or use credit to fund gambling.
  • Do not chase losses by placing larger or more frequent bets.
  • Keep a record of your deposits, wagers and time spent playing.
  • Remember that gambling is not a reliable source of income.
  • Do not rely on gambling tips or claims that suggest a win is guaranteed.
  • Talk openly with someone you trust about your gambling budget and habits.

A break can help you reassess how gambling fits into your life. If you find that you are thinking about gambling often, spending more than planned or hiding your activity, consider stopping and seeking independent support. It is easier to address concerns early than to wait until gambling causes serious financial, emotional or relationship problems.

Account tools and personal limits

Planning ahead can make it easier to stay in control. Where available through your account or the applicable gambling service, you may be able to use responsible gaming controls such as deposit limits, wagering limits, time reminders, activity statements, breaks or temporary account restrictions. These tools are designed to support your decisions and should be set before gambling, rather than after a loss or during a difficult session.

A limit should reflect what you can genuinely afford, not what you hope to win. A lower limit, shorter session or complete break may be appropriate if your circumstances change. Review your settings regularly and avoid changing them impulsively. Some limit changes or account restrictions may take effect immediately, while others may be subject to an applicable waiting period or service process.

Taking a break or closing an account

If you want to stop gambling, use the available account restriction or self-exclusion process, or contact the relevant support channel through the service. Clearly state whether you want a short break, a longer restriction or permanent self-exclusion. During a self-exclusion period, you should not attempt to open another account or use another person's account.

A break is most effective when you remove easy access to gambling. Consider logging out, removing saved payment methods, turning off promotional notifications and using device or website blocking tools where appropriate. Ask a trusted person to support your decision and help you stay accountable. If gambling is causing financial, relationship or emotional harm, professional advice can provide further assistance.

  • Use the account controls available to set spending or time boundaries.
  • Request a break or self-exclusion when you feel unable to maintain your limits.
  • Do not create additional accounts to bypass a restriction.
  • Do not use another person's account or allow another person to use yours.
  • Keep your login details private and enable available security features.
  • Seek independent financial, health or gambling support when needed.

Recognising when gambling may be a problem

Gambling can become harmful gradually. A problem may not always be obvious, and it can affect anyone regardless of age, income or experience. Warning signs may include spending more time or money gambling than intended, feeling restless when trying to stop, repeatedly attempting to win back losses, or continuing to gamble despite negative consequences.

Possible warning signs

  • You regularly exceed the budget or time limit you set.
  • You think about gambling throughout the day or plan your activities around it.
  • You increase the size or frequency of wagers to achieve the same excitement.
  • You gamble to escape stress, sadness, boredom or other uncomfortable feelings.
  • You feel anxious, guilty, irritable or secretive about your gambling.
  • You hide transactions, activity or losses from family, friends or colleagues.
  • You borrow money, use credit or sell possessions to continue gambling.
  • You miss work, study, appointments or social commitments because of gambling.
  • Your relationships, health, finances or sleep are being affected.
  • You have tried to stop or cut back but have not been able to do so.

One warning sign can be enough reason to take a break and ask for help. You do not need to wait until a problem becomes severe. Speaking with a trusted person or a qualified support service early can make it easier to regain control. Support is confidential in many cases, and asking for help is a positive step rather than a failure.

If gambling has contributed to debt or financial pressure, avoid taking out new loans or using gambling as a solution. Consider speaking with an independent financial counsellor about your options. If gambling is affecting your mental health or relationships, a health professional or gambling support service may be able to help you develop a practical plan.

Age, account use and getting support

Gambling is for adults only. You must meet the minimum legal age that applies in your location and provide accurate information when requested. Do not allow children or other unauthorised people to access your account, and keep devices used for gambling protected with suitable passwords, parental controls and security settings.

Account holders are responsible for protecting their login details and monitoring account activity. If you believe someone else has accessed your account, change your password and use the available support process as soon as possible. If you are concerned that another person is gambling under your details or that a restriction has not worked as intended, raise the issue promptly.

Independent help in Australia

If you or someone close to you is affected by gambling, consider contacting an Australian gambling support service, a qualified counsellor, a general practitioner or an independent financial counsellor. These services can provide information about counselling, self-exclusion, financial concerns and support for family members. You can search for current Australian support options through official government or recognised community health resources.

If you feel unsafe, are experiencing a mental health crisis or have thoughts of harming yourself or another person, seek urgent assistance through the appropriate emergency or crisis service in your location. Gambling should never put your safety at risk. Skystar96 Casino encourages players to act early, use available account controls and seek independent support whenever gambling no longer feels manageable.

Steps to take if you are concerned

  1. Pause gambling and move away from the account or device.
  2. Tell someone you trust what is happening.
  3. Set a temporary restriction or request self-exclusion where available.
  4. Review your finances and avoid borrowing to cover gambling losses.
  5. Contact an Australian gambling, health or financial support service.
  6. Follow the support plan and continue using the safeguards that help you stay in control.